A user may access a website via a mobile channel using a mobile device. As the user is logged into the website, the user may call or otherwise contact a representative via another communications channel with the mobile device or another user device, such as a phone or a user computing device or another...http://www.google.fr/patents/US8072926?utm_source=gb-gplus-shareBrevet US8072926 - Systems and methods for device emulation on mobile channel
Systems and methods for device emulation on mobile channel
