A telephony call center system comprises an Internet connection adapted for receiving data from a WEB server, the data originating from the computer platform of a person browsing the Internet, including data identifying the browsing person, such as a telephone number, and indicating to the WEB server...http://www.google.fr/patents/US6130933?utm_source=gb-gplus-shareBrevet US6130933 - Apparatus and methods for coordinating telephone and data communications
Apparatus and methods for coordinating telephone and data communications
