A computer workstation-associated call handler uses hooking and sub-classing techniques to modify actions executed by an underlying call handler application program to automatically trigger various call handler actions. These actions may include playback of pre-recorded personal response type phrases...http://www.google.fr/patents/US7400718?utm_source=gb-gplus-shareBrevet US7400718 - Automated business form information aquisition system
Automated business form information aquisition system
Syed Abdulkader El Shariff Bin Mohamed Alhadad et autres