In an automatic call distribution (ACD) system having a controller function, a primary system controller and a redundant system controller wherein the secondary system controller is in active operation and the primary system controller is out of synchronization with the redundant system controller, a...http://www.google.fr/patents/US5469503?utm_source=gb-gplus-shareBrevet US5469503 - Method for resynchronizing secondary database and primary database with preservation of functionality of an automatic call distribution system
Method for resynchronizing secondary database and primary database with ...
