A system that includes a set components that can offer a complete solution to a client or can be partitioned to offer solutions to specific areas. The components are modular. The components are independent and integrated containing all the necessary processes and inputs and outputs to function independently....http://www.google.fr/patents/US20040133487?utm_source=gb-gplus-shareBrevet US20040133487 - Modular, convergent customer care and billing system
Modular, convergent customer care and billing system
