The present invention is a novel technique in the automatic control of the size of a network of remote attendants in accordance with varying incoming call traffic patterns. The remote attendants are on the public switched telephone network. The system routes incoming calls via outgoing lines to the attendants....http://www.google.fr/patents/US5067149?utm_source=gb-gplus-shareBrevet US5067149 - Telephone line communications control system with dynamic call streaming
Telephone line communications control system with dynamic call streaming