A graphical user interface for a customer self service system that performs resource search and selection. The interface comprises an entry field enabling entry of a query for a resource and selection of one or more user context icons, each representing a context associated with the current user situation,...http://www.google.fr/patents/US6778193?utm_source=gb-gplus-shareBrevet US6778193 - Customer self service iconic interface for portal entry and search specification
Customer self service iconic interface for portal entry and search specification
