An architecture and key algorithms are presented that simplify the implementation and improve the functionality of knowledge-based systems that employ case-based reasoning for data navigation tasks (e.g., solving help desk problems using a database of past problem instances). The various embodiments...http://www.google.fr/patents/US5717835?utm_source=gb-gplus-shareBrevet US5717835 - Simple approach to case-based reasoning for data navigation tasks
Simple approach to case-based reasoning for data navigation tasks
