In one embodiment, a computer readable medium is provided that includes a date time zone dimension table comprising a date key and a time zone key, the date key identifying a selected point in time relative to a selected temporal origin and the time zone key identifying one of a plurality of possible...http://www.google.fr/patents/US20070201311?utm_source=gb-gplus-shareBrevet US20070201311 - Date and time dimensions for contact center reporting in arbitrary international time zones
Date and time dimensions for contact center reporting in arbitrary ...
