A system and method for providing customer activities while in queue allows for one or more customers to interact with one or more customer activities while waiting to speak with a live agent. The customers engage the customer activities while holding in a queue where the customer activities reduce the...http://www.google.fr/patents/US7418095?utm_source=gb-gplus-shareBrevet US7418095 - System and method for providing caller activities while in queue
System and method for providing caller activities while in queue