A scanner-based management system and method for efficiently monitoring and controlling the servicing of equipment using a network such as the Internet. A computer-enhanced, hand-held scanner is loaded with the applicable component identification, for instance, by name, size, type, test dates, history...http://www.google.fr/patents/US20010002464?utm_source=gb-gplus-shareBrevet US20010002464 - Scanner-based automated service scheduling, management and billing system
Scanner-based automated service scheduling, management and billing system
