A method for measuring customer satisfaction with at least one of a service, product, and content is provided. The method including: acquiring at least one of image and speech data for the customer; analyzing the acquired at least one of image and speech data for at least one of the following: (a) detection...http://www.google.fr/patents/US20040001616?utm_source=gb-gplus-shareBrevet US20040001616 - Measurement of content ratings through vision and speech recognition
Measurement of content ratings through vision and speech recognition
