Method and apparatus for managing a telecommunications call in a telecommunications network from a caller to an end user. According to the method, telephone calls for subscribers of an automated attendant service are automatically answered by: (a) obtaining a number from a caller using an audio menu...http://www.google.fr/patents/US6026149?utm_source=gb-gplus-shareBrevet US6026149 - Method and apparatus for managing telecommunications
Method and apparatus for managing telecommunications
