A method for a predictive interactive voice recognition system includes receiving a voice call, associating said voice call with a behavioral pattern, and invoking a service context responsive to said behavioral pattern. The system provides advantages of improved voice recognition and more efficient...http://www.google.fr/patents/US8000452?utm_source=gb-gplus-shareBrevet US8000452 - Method and system for predictive interactive voice recognition
Method and system for predictive interactive voice recognition
