A business has a main office (13) which has a controller (225), a plurality of telephones, a plurality of computers, a PBX and/or an ACD (216), and a plurality of corporate resources (220) such as servers, hosts, applications, databases, routers, gateways, switches, a voicemail system, an e-mail system,...http://www.google.fr/patents/US6359892?utm_source=gb-gplus-shareBrevet US6359892 - Remote access, emulation, and control of office equipment, devices and services
Remote access, emulation, and control of office equipment, devices and services
