An integrated system and method is provided for processing a service request for installation, maintenance or repair of a local loop maintained by a telecommunications company and providing locally switched service to a customer premise. The system includes a computer network that allows for inputting...http://www.google.fr/patents/US5920846?utm_source=gb-gplus-shareBrevet US5920846 - Method and system for processing a service request relating to installation, maintenance or repair of telecommunications services provided to a customer premises
Method and system for processing a service request relating to installation ...