An arrangement to provide personalized services to customers, such as hotel guests or hospital patients, wherein the personalized services are based upon a personal preference profile collected for each individual. The services are displayed to the guest or patient via an in-room monitor. Moreover, the...http://www.google.fr/patents/US5990885?utm_source=gb-gplus-shareBrevet US5990885 - Personalized services, including a personal presence, for customers based upon collected personal preferences
Personalized services, including a personal presence, for customers based ...