Integrated interface for real time web based viewing of telecommunications ...

(54) INTEGRATED INTERFACE FOR REAL TIME WEB BASED VIEWING OF TELECOMMUNICATIONS NETWORK CALL TRAFFIC

(75) Inventors: Curtis T. Combar, Woodland Park, CO (US); Carol Y. Devine, Colorado Springs, CO (US); Robert A. Pflster,

Colorado Springs, CO (US)

4,345,315 A 4,817,050 A

8/1982 Cadotte et al. 3/1989 Komatsu et al.

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Continuation-in-part of application No. 08/587,381, filed on Jan. 17, 1996, now Pat. No. 5,825,769, which is a continuation-in-part of application No. 08/405,988, filed on Mar. 17, 1995, now Pat. No. 5,610,915.

Provisional application No. 60/060,655, filed on Sep. 26, 1997.

Int. CI. 1104.1 3/02

U.S. CI 370/252

Field of Search 370/259, 360,

370/359, 377, 378, 384, 388, 389, 398, 400, 241, 244, 252, 253, 351, 352, 401, 465; 379/220, 209, 387, 204, 201, 91.02, 91.01, 93.07, 93.09, 93.14, 93.21, 207.01, 207.14, 219, 220.01, 221.07, 221.08, 221.09, 221.1, 221.11, 221.13, 225, 230, 231; 709/203, 204, 218, 219, 226, 227

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Primary Examiner—Dang Ton
(57) ABSTRACT

A system and method for providing both telecommunications network statistical reporting lunctions and reporting on a call by call detail basis, over the public Internet. A "TRAFFICVIEW" Server (TVS) system and Real time monitoring system is integrated with a web/Internet based reporting system infrastructure and is responsive to instructions provided by subscribers over the internet so that reports may be provided on a given time period, at a given frequency and in a particular format. Standard traffic call detail reports are delivered to the subscriber via a browser based graphical user interface. The graphical user interface provides all reporting functions the subscriber is entitled to. A subscriber may obtain a static view of the traffic for a special service call number by communicating with the TVS. Moreover, a remote subscriber may be provided via a browser based workstation GUI with data files containing raw call details and statistics in a predetermined format. Alternately, a remote subscriber may communicate with a real time statistics (RTM) system over the public Internet enabling the subscriber to monitor the operation of the network, as it relates to calls directed to the subscribers special service call numbers, in real time.

15 Claims, 28 Drawing Sheets

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* cited by examiner