Demand for managed services is expected to grow dramatically, with small businesses - those with fewer than 100 employees - expected to make up more than half of this market opportunity. These companies may have complex IT needs but generally don't have the technical staff or expertise needed to keep up. They look to service providers for a flexible infrastructure and simplified management, along with better quality and reliability than they can achieve in-house. To meet this opportunity, service providers are transforming their networks, using services-ready platforms to deliver an array of profitable IP-based communications services. Cisco SRP 500 series Services Ready Platform is a flexible, cost-effective fixed-configuration customer premises equipment (CPE) with embedded intelligence to enable service providers to create, provision, and deploy premium revenue-generating services to small businesses on an as-needed basis. This platform will help enable service providers to deliver differentiated, converged service offers that increase bandwidth usage and average revenue per user while reducing customer churn.