My MacBook Pro Retina display antiglare coating wore off. I went to Apple store and they told me apple offered free repair program from 2015 October to 2017 October. Now I have to pay more than $600 if I want to fix it. I argued that I did not receive any email about this program, but apple said it is my fault not to replace it in the two year window. Anyone has the same issue like me? Any advice how do deal with this issue?
Jake Nelson
6y
Look up apple executives on LinkedIn and send a message to them explaining the issue and asking for them the stand behind their products. You could file in small claims but I’m sure apple protects themselves legally by only letting you file in certain jurisdictions. In my experience trying to working with people is usually best and remember everyone has a boss so if you are told no at one level go to the next one. This seems like something they’ll usually be willing to help out on.
Hesen Peng
6y
check if your credit card covers it ... like Visa signature or so .
Zhou Wang
6y
这公司最近要被整。。昨天收盘的时候入场空它好得很，没入场的可以看周一周二如果反弹到170左右就入，目标价看到158！
Hi Zheng, neither did I. I just went there and they got my screen replaced.
Software Engineer at Google
6yi sold mine and get alienware