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Incident affecting Google Meet

Incident began at 2025-09-26 15:49 and ended at 2025-09-26 16:47 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Sep 26, 2025 7:08 PM UTC

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Workspace Support using the help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 26 September, 2025 08:40

Incident End: 26 September, 2025 09:47

Duration: 1 hours, 7 minutes

Affected Services and Features:

Google Meet

Regions/Zones: Global

Description:

Google Meet users experienced elevated error rates globally for a duration of 1 hour, 7 minutes. The preliminary root cause was a recent rollout to a backend API server, which was mitigated after the rollback completed.

Google will complete a full Incident Report in the following days that will provide a full root cause.

Customer Impact:

Affected users experienced 504 errors when attempting to access Google Meet.
Sep 26, 2025 5:17 PM UTC

Summary:

Some users experienced errors when trying to access Google Meet.

Description:

The issue with Google Meet has been resolved for all affected users as of Friday, 2025-09-26 09:47 PDT.

A root cause analysis is in progress. Google will be publishing a preliminary Incident Report shortly and a full Incident Report in the coming days.

We thank you for your patience while we worked on resolving the issue.

Customer Symptoms:

Impacted users experienced errors when attempting to access Google Meet.
Sep 26, 2025 4:52 PM UTC

Summary:

Google Meet may be unavailable for users globally.

Description:

We are experiencing an issue with Google Meet beginning on Friday, 2025-09-26 08:49 PDT.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2025-09-26 11:00 PDT with current details.

We apologize to all who are affected by the disruption.

Customer Symptoms:

Users are unable to join calls on Google Meet.

Workaround:

None at this time.